Public offer agreement — the key points
The “Terms of Use” are an agreement between you and Goranked. Below are the main provisions in plain words, with section numbers.
In short. When you create an account, pay for an order or order a boost, you accept the rules. Goranked is an intermediary: it holds the payment until the deal is complete and reviews disputes. The full text is on the page goranked.gg/en/page/public-offer-agreement.
What this document is
- The “Public offer contract” link is in the site footer, in the “Legal” block. The page is titled “Public Offer”, and the document itself is called “Terms of Use”. Publication date — 5 October 2025.
- This is a public offer: you don't need to sign anything separately.
- The company is GORANKED GLOBAL SERVICES OÜ, Tallinn, Estonia, registration code 17374609.
- The section numbers below follow the order of the page's table of contents.
Key points
| Section | What it means for you |
|---|---|
| Section 3 “User consent” | You accept the rules when you create an account, buy or sell, order a boost or tick the consent box. You confirm that you are of legal age and have legal capacity. Withdrawing your consent means closing your account |
| Section 4 “Registration” | One account per person. Your login, password, one-time and backup codes are confidential. Everything done from your account counts as your own actions. If you suspect someone else has signed in, tell support right away |
| Section 5 “Provision of services” | Goranked is an intermediary and the site operator. Buying an account is a deal between you and the seller; a boost is a deal between you and the booster. The seller or booster is responsible for the quality of the product or service |
| Section 9 “Payment procedure” | Payment is 100% upfront, cashless only, through the payment services on the site. Bank or payment system fees are paid by the buyer. The receipt is sent to your e-mail |
| Section 10 “Delivery of digital products and boosting services” | After payment, the product handover or the work begins. You receive it in your account dashboard or in the chat on the site. If no time frame is stated — no later than 24 hours after payment. If it isn't delivered or started, that is grounds for cancellation and a full refund. If the work needs your participation and you don't get in touch for 90 days, the order may be considered completed |
| Section 12 “Refunds” | After payment, a warranty period of 14 calendar days applies. During this time, you can contact support with a ticket. Grounds and procedure — in Refund policy |
| Section 14 “Rights and obligations” | You provide truthful data, check what you receive right away, and don't open a chargeback instead of contacting support |
| Section 15 “Responsibility” | It is forbidden to make deals outside the site, exchange contacts for such deals, create several accounts to get around blocks, and so on. Sanctions by the game publisher for a boost or an account transfer are a risk you choose yourself, and they don't automatically entitle you to a refund. Goranked's liability is limited to the amount of its commission on the deal. For violations, Goranked may restrict or block your account |
| Section 16 “Governing law and dispute resolution” | Estonian law applies. The parties first try to settle a dispute through negotiation, then — arbitration in Tallinn |
| Section 17 “Implementation of changes” | The rules may change. If you use the site after an update, you agree to the new version |
| Section 18 “Company details” | Full company details of GORANKED GLOBAL SERVICES OÜ |
Sections 6–8 and 11 concern sellers and boosters. They work as independent contractors, the platform takes a commission from every deal, and they pay their own taxes.
Some topics have their own articles: how a secure deal works — Secure deal, what is prohibited — What's prohibited: chargebacks, sharing contacts outside the site, cheats, reselling, how disputes are resolved — Disputes: how decisions are made and what evidence you need.
Important. This article is a short summary. If it differs from the full text of the rules, the full text and support's decision prevail.
FAQ
Do I need to sign the agreement?
No. It is a public offer: you accept it when you use the site — when you create an account or pay for an order.
Who is responsible for the quality of a boost or an account?
The booster or seller. Goranked is an intermediary: it holds the payment until the deal is complete and reviews disputes.
The game blocked my account after a boost. Will I get my money back?
Sanctions by the game publisher don't automatically entitle you to a refund. Create a ticket — support will review your case.
How do I find out that the rules have changed?
The current version is always on the rules page. The publication date is shown at the beginning of the text.
Which country's law applies?
Estonia's. Disputes are first settled through negotiation, and then — through arbitration in Tallinn.