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Goranked Help Center — step-by-step guides on boosting, game accounts, CS2 skins, payments, cashback and support.
Sections
Getting started
What Goranked is, how the site works, signing in, your account dashboard, secure transactions, order statuses and safety.
Boosting
How to order a boost in Dota 2 and CS2: a request to boosters, choosing and paying, handing over your account, completion and confirmation.
- What is a boost and who is a booster
- How to order a boost: request, package or Goranked offer
- Extra boost options
- Solo boost or party boost
- How the boost price is calculated
- How to order a Dota 2 MMR boost
- How to order a Dota 2 calibration
- Behavior Score boost in Dota 2
- Clearing Low Priority in Dota 2
- Coaching in Dota 2
- How to order a CS2 Premier boost
- How to order a CS2 FACEIT boost
- Competitive boost in CS2: rank on a specific map
- Calibration in CS2: Premier, Competitive, FACEIT
- Request page: how to read booster offers
- Chat with a booster before payment
- Choose a booster and pay
- Request expired: what to do
- Handing over account access
- Boost order page
- Party orders: “Start searching for a booster” and agreeing on a time
- Rules during a boost
- Confirm completion
- Boost problems: what to do
- Boost packages: a fixed price with no recalculations
- Special offers in the account dashboard and at checkout
Game accounts
Buying an account on the marketplace: choosing, paying, getting the login details, security, reviews, warranty and refunds.
CS2 skins
The CS2 skin market: catalog and filters, float and trade hold, Steam Trade URL, buying, delivery via a Steam trade offer and troubleshooting.
Payments, cashback, promo codes
Payment methods and currencies, checkout, additional payments, wallet and cashback, promo codes and refunds.
Account, settings, security
“My orders”, profile, Steam, language and currency, password and two-factor authentication, sessions and notifications.
Support and tickets
Where to write with a question or a problem, order tickets, order chats and how disputes are resolved.
Rules and policies
The public offer agreement and the refund policy in plain words, and what is not allowed on the site.