Rules during a boost
While the order is in progress, the booster is using your account. A few simple rules help you keep the progress and avoid a recalculation.
In short. Don't log in to the account and don't play yourself. Don't change your password or email until the boost is complete. Communicate only in the order chat. Arrange a pause, a booster replacement or new options through support or a manager.
Overview
From the moment the booster starts working until the “completed” status, the account is the booster's workplace. Your own games, password or email changes and agreements made outside the site get in the way of the boost or leave you unprotected. Any changes to the order — a pause, a booster replacement, a new option — go through support or a manager.
Rules
1. Don't log in to the account and don't play yourself.
Your matches throw off the progress. If you played yourself and your rating changed, the order is recalculated:
- if your rating went up, the target is raised for free;
- if your rating went down, a manager will send a link for an extra payment or lower the target.
2. Don't change your password or email until the boost is complete.
The booster works with the details you provided. If you change them, the booster loses access.
3. Keep your Steam Guard backup codes up to date.
In an order with the “Connection details” form, the booster takes the next backup code on their own, no more than once every 10 minutes. When the codes run out, the manager will ask for new ones. In a request order, send the code to the chat when the booster asks for it.
4. Communicate only in the order chat.
We can't see or protect conversations outside the site. Don't move to third-party messengers, even if you're asked to.
5. Pauses only through support.
If you need to pause the boost, write to support.
6. Booster replacement on request to support.
Want a different booster? Send a request to support.
7. Extra options after payment only through a manager.
The manager will send a link for the extra payment. It is valid for 24 hours.
After completion. Change your account password. 24 hours after the “completed” status, your login and password are erased from the order.
Important. If you did play during the boost, say so in the order chat right away. Don't try to “fix” the rating yourself.
Important. The extra payment link for a new option is valid for 24 hours. Pay it in time.
Examples
- You played a few matches in the evening and your rating went up. The order target is raised for free.
- You played and your rating went down. A manager will send a link for an extra payment or lower the target.
- The booster suggests moving to Telegram “for convenience”. Decline and stay in the order chat.
- You want to add an option after payment. Write to a manager. They will send a link for the extra payment, valid for 24 hours.
- You're going away and won't be able to play or reply. Ask for a pause through support.
How to get in touch
- The booster — in the “Chat with the booster” block on the order page.
- Pause, booster replacement, new options, changing details — support or a manager: Where to contact us.
- The booster breaks the rules — an order ticket: Order ticket. A reply usually comes within a day.
FAQ
Can I log in to the account to check the progress?
No. Check the progress on the order page or ask in the chat.
I played myself. What now?
Say so in the order chat. The order will be recalculated: if your rating went up, the target is raised for free; if it went down, you'll pay extra via a link from a manager or the target will be lowered.
I changed my password during the boost. What should I do?
The booster has lost access. Write to the order chat or to support right away.
How do I pause the boost?
Write to support.
Can I replace the booster?
Send a replacement request to support.
How long is the extra payment link valid?
24 hours.