Confirm completion

When the booster hands in the work, you check the result and confirm completion. After that the order is closed and the booster gets paid.

In short. Wait for the “Waiting for confirmation” status, check the result in the game and click “Confirm completion”. Tick both boxes and confirm. You can't cancel the confirmation from your account dashboard.

Who this is for

  • Standard order. The “Confirm completion” button becomes active when the status changes to “Waiting for confirmation”. Until then it's grey with the note “Waiting for the booster to confirm completion”.
  • Request order. The button is available already in the “In progress” status. Click it only when the work is really finished.

When the booster hands in the work, you get a notification: in the Telegram bot if it's linked, or by email with the subject “Your order #N is ready — please confirm”. More details: Notifications.

What you need

  • An order with the “Waiting for confirmation” status (or “In progress” for a request order).
  • A few minutes to check the result in the game.

Steps

  1. Open the order. Find it in the “My orders” section.
  2. Check the result. Compare the rating or rank in the game with the target in the “Features” block. Look through the latest messages in the chat.
  3. Click “Confirm completion”. The button is green. The “Completion confirmation” window opens.
  4. Read the warning. The window says: “After confirmation, the order will move to the ‘completed’ status and the booster will receive payment. You can't cancel the confirmation from your account dashboard.”
  5. Tick both boxes. “The order was completed correctly” and “I have no complaints about the booster”. The confirm button in the window becomes active only when both are ticked.
  6. Confirm. Click “Confirm completion” in the window. The status changes to “completed” and the booster gets paid.
  7. Leave a review. The review window opens. Give a “Rate the Booster” score from 1 to 5 and write your text in the “Leave your review” field. There's also a “Leave a review on Trustpilot” link. If you don't have time now, you can leave a review later with the “Leave a Feedback” button on the order page.

Important. Confirm only when the result matches the order. You can't cancel the confirmation from your account dashboard.

Important. There is no automatic confirmation after a set time. But if you don't respond for a day after the work is handed in and haven't raised any complaints, a manager may confirm the order.

If you're not happy with the result

  1. Don't click “Confirm completion”.
  2. Tell the booster in “Chat with the booster” what exactly is wrong.
  3. If that doesn't solve it, create a ticket with the topic “Result does not match terms (rank, LP, etc.)”. Attach a screenshot of your rating or rank in the game. Details: Boost problems.

What's next

  • Change your account password. 24 hours after the “completed” status, your login and password are erased from the order.
  • Leave a review if you haven't done so yet.

FAQ

Why is the “Confirm completion” button grey?

The booster hasn't handed in the work yet. The button turns green in the “Waiting for confirmation” status. In a request order it is available already in the “In progress” status.

How will I know the booster has handed in the work?

You'll get a notification in the Telegram bot if it's linked, or an email with the subject “Your order #N is ready — please confirm”. The status on the order page also changes.

Can I cancel the confirmation?

Not from your account dashboard. So check the result before you click the button.

What happens if I don't confirm?

There is no automatic confirmation after a set time. If you stay silent for a day after the work is handed in and haven't raised any complaints, a manager may confirm the order.

The booster didn't finish the order. What happens?

If the booster hands in the order unfinished, it goes back to the “Searching for a booster” status.

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