Boost order page
After payment, everything related to your boost happens on the order page in your account dashboard. Here you can see the status, the booster, the chat and the progress.
In short. The order page address looks like /en/profile/orders/boost/{number}. Talk to the booster only in the order chat. When the status changes to “Waiting for confirmation”, check the result and click “Confirm completion”.
Who this is for
You've paid for a boost — via a request or another way. The “Go to the order” button opens this page after payment. Later you can find it in the “My orders” section.
What you need
- A paid order.
- Being logged in to the site account you used to place the order.
Steps
- Open the order. At the top of the page you'll see “Order #N”, “Status”, “Service” and “Total”.
- Check the booster card. Click it to open “Reviews about the booster”.
- Write in the chat. Use the “Order chat” block (in orders not placed via a request, it's the “Chat with the booster” button). To expand the conversation, click “Open full chat”. Under the chat there's a note: “Keep the conversation here: we cannot see or protect messages sent outside the site.” In a request order, the conversation marked “Conversation from the request” is also here.
- Track the progress. In standard orders, the “Execution progress” block and “Current Rating” are calculated from the matches the booster enters. In a request order the booster doesn't enter matches — ask about progress in the chat.
- Check the parameters. “Features” — the current (starting) rank or rating, the target (final) one, “Server”, “Additional services”. “Details” — “Game”, “Service”, “Payment status”, “Order amount”, “Promo code”, “Date of formation”, “Execution Date”, “Used cashback”.
- Confirm completion when it's time. Until the status is “Waiting for confirmation”, the “Confirm completion” button is grey with the note “Waiting for the booster to confirm completion”. Then it turns green. In a request order the button is available already in the “In progress” status. Details: Confirm completion.
- Leave a review. After completion, a “Leave a Feedback” button appears on the page.
Order statuses
| Status | What's happening | What you need to do |
|---|---|---|
| “Need clarification” | The order hasn't been paid, or it's paid but the connection details haven't been filled in | Pay for the order or fill in “Connection details” — Handing over account access |
| “Searching for a booster” | The order is paid and waiting for a booster. Usually within an hour | Nothing. Just wait |
| “In progress” | The booster is working on the order | Don't log in to the account and don't play yourself. Communicate in the chat — Rules during a boost |
| “Waiting for the client” | Party order: we're waiting for you to be ready | When you're ready to play, click “Start searching for a booster” — Party order: “Start searching for a booster” and agreeing on a time |
| “Waiting for confirmation” | The booster has handed in the work | Check the result and click “Confirm completion”. If the result isn't right — Boost problems: what to do |
| “completed” | The order is complete and the booster has been paid | Leave a review. Change your account password |
| “Partially completed” | The order was not closed in full | If you have questions about the result, write to support |
| “Cancelled by the client” | The order was cancelled on your side | Nothing |
| “Client created a duplicate” | This order is a duplicate of another order of yours | Follow your main order |
| “Full refund” / “Partial refund” | The money for the order was refunded in full or in part | Check your balance — Refunds |
| “Payment time has expired” | The payment link was valid for about 24 hours and is no longer valid. Any deducted cashback has been returned | Place the order again |
If the booster hands in the order unfinished, it goes back to the “Searching for a booster” status.
Important. While the order is “In progress”, don't log in to the account or play yourself — this will throw off the progress. Don't change your password or email until the boost is complete.
Important. 24 hours after the “completed” status, your login and password are erased from the order.
What's next
- Check the rules for the boost period — Rules during a boost.
- When the booster hands in the work — Confirm completion.
- If something goes wrong — Boost problems.
FAQ
Why is the “Confirm completion” button grey?
The booster hasn't handed in the work yet. The button turns green in the “Waiting for confirmation” status. In a request order it is available already in the “In progress” status.
Why can't I see any progress?
The “Execution progress” block is filled in from the matches the booster enters — that's how standard orders work. In a request order matches aren't entered, so ask about progress in the chat.
How long does “Searching for a booster” take?
Usually within an hour. If it takes much longer, write to support — Where to contact us.
My order went back to “Searching for a booster”. Why?
This happens if the booster handed in the order unfinished. The order is waiting for a booster again.
What does “Payment time has expired” mean?
The payment link was valid for about 24 hours and has expired. Place the order again. Any deducted cashback has already been returned.